Our marketing modules require absolutely no coding or IT experience and you can update or customize your content anywhere, anytime from any browser-enabled device.
Marketing services include:
With our online leasing module, every step of the leasing process is streamlined to help you close new business faster.
Our leasing module guides prospective residents and co-signers through the application process, quickly and easily, which dramatically reduces the time from resident application to resident approval.
You can also view all of your leasing data and reports from any Internet-enabled device.
Leasing services include:
Give your residents the powerful self-service online tools they want and now expect.
Our resident portal allows residents to update their account information, pay rent, schedule maintenance requests, secure insurance coverage and communicate more effectively with your staff.
Residents also have full access to all of this via any mobile device, helping them manage their daily responsibilities more effectively.
Resident services include:
- Broadcast messages quickly by filtering through the audiences you want to connect with.
- Message one-to-one or one-to-many while ensuring you remain compliant with all Anti-Spam Legislation (including C-ASL).
- Use SMS or text messages to reach your residents and prospects on their mobile devices.
- Use Auto Dialers to share information.
- Track all communications accurately in your residents’ digital files.
- Manage postal mail from the system as well, including creating letters, automatically printing, stuffing and sending, combined with a digital copy in the tenant’s file.
As the saying goes, you can only really manage what you can actually measure.
With flexible dashboard reporting, you have real-time access to the important information about your properties and your residents.
From simple, easy-to-understand dashboard style snapshots to more complex, detailed reports, we give you a fully integrated and transparent view of your entire business.
Management Services include:
- Lead Creation
- Manage all your leads from the beginning of the lease until the end.
- Application Creation
- Manage online and offline applications and processing to ensure quick turnaround and help you secure better tenants
- Lease Approvals
- Take the guesswork out of the equation. Our credit check and scoring system gives you data to support your choice of tenant/resident, helping reduce risks
- Manage the moving flow easily through our system and ensure that all pre-established criteria for Move-in and Move-out meet your satisfaction
- Billing and Collections
- Automatically create bills for rent due and make it easy to collect them through the resident portal or via manual payments. All data is kept up to date in real-time, making it easier than ever to remind residents about any overdue payments.
- Lease Renewals
- Manage all aspects of the lease renewal process to ensure you maximize the total potential rent and avoid missing any lease renewals.
Take advantage of offering every payment option available to ensure residents can use their preferred payment method.
Communicate easily and more effectively with both prospective and current residents.
Communicate with prospects or current residents the way you want! All of today’s popular formats are available, including email, text and voice.
Our communications module allows you to manage your communications activities efficiently, giving you access to everything from large quantity, broadcast templates to simple one-time communications.
Communications Services include:
We’re here to support all your operational needs and ensure you’re successful at using and maximizing your use of our platform.
Each one of our customers is assigned an experienced project manager to act as your single-point of contact during the implementation process and to provide step-by-step assistance during your use of our platform.
Quality assurance services include:
- Yardi – Voyager (all versions)
- Intuit QuickBooks
- Custom APIs available
- State-of-the-art fire suppression system (FM 200)
- Independent climate control
- 3-Phase Backup UPS
- Generator for continuous backup power
- Secure, electronic access
- Closed circuit video surveillance
- Redundant fiber links to multiple Tier-1 providers
- 24/7 monitoring
- Seismically braced server racks
- Servers are physically in Canada to comply with all applicable privacy laws (FOR CANADIAN CUSTOMERS)
- PCI Compliance
- Real-time, centralized processing and remote site linking
- 128-bit encryption over the Internet
- Multiple firewalls
- On-premises security personnel
- Continuous video surveillance
- Electronic screening to enter data centers
- Primary and secondary servers for full disaster recovery
- External audits and scans
- Weekly server maintenance
- Around-the-clock monitoring of server operation
- Battery backups and a fully automatic fail-over standby generator to ensure uninterrupted performance in the event of a power failure